Terms and Conditions
Effective date: [launch date]
These terms are the agreement between you and Markd, a DBA of Texas Groundwork LLC, a Texas limited liability company, when you use markd.design or order a custom logo and style guide from us.
Please read them before you order. If you have a question, email hello@markd.design.
Texas Groundwork LLC d/b/a Markd
PO Box 223
Aubrey, TX 76227
The service
Markd provides a custom logo for your business, plus a style guide that shows you how to use it.
For $49.99, paid in full up front, your order includes:
- a custom logo
- 4 logo concepts; you pick one
- 3 rounds of revisions on the concept you choose
- logo variations: full, icon, and one-color, plus versions for light and dark backgrounds
- a color palette
- fonts
- an 8 to 10 page style guide PDF
- ready-to-use files in SVG, PNG, and PDF, plus crops sized for social media
We can also refresh a logo you already have. Tell us in the questionnaire that you'd like a refresh, and what you want to keep or change.
Ordering and payment
The price is $49.99 USD, paid in full when you order. Payment is processed by Stripe. Your card details are handled by Stripe, not stored by Markd. Charges appear on your card statement as MARKD. Checkout collects your name, email address, card details, and billing country and ZIP code through Stripe. Markd does not ask for your phone number. If you choose to save your details with Link, Stripe's checkout feature, Stripe may ask for your phone number. Stripe handles that under its own privacy policy.
Texas sales tax is charged to customers in Texas where it applies, and is calculated at checkout. This tax is added on top of the $49.99 price.
After your payment is confirmed, we will email you a link to our questionnaire. The questionnaire is hosted by Tally and takes about 10 to 15 minutes.
By placing an order, you confirm that you are 18 or older and able to enter into this agreement.
Process and revisions
After you submit your questionnaire, we prepare 4 concepts. You will receive a link to view them. You pick one concept and send any notes.
Your order includes 3 rounds of revisions on the concept you choose. Any change request counts as one round, including a new direction.
If you want more changes after those 3 rounds, extra revision rounds are available for $5 each.
You'll receive 4 concepts within 24 hours of submitting your questionnaire. After that, each revision, and your final files and style guide, will be ready within 24 hours of us confirming we've received your notes or approval.
If we need a follow-up on your questionnaire, we may email you before we send concepts. The timing above still applies.
If you go quiet, your order stays open. We will not close it automatically. We may send a check-in after 3 days and again after 7 days, but you can come back when you are ready.
Refunds
If you want to cancel before your first 4 concepts are delivered, email hello@markd.design and we will refund you in full.
Once your first 4 concepts are delivered, your order is not refundable.
Ownership
Once your order is paid, your logo is fully yours to use anywhere. That means the final logo and the files we deliver for your order are yours.
Unused concepts and working files remain Markd's.
We may show your logo as an example of our work, unless you opt out. To opt out, email hello@markd.design.
Fonts
Your files include fonts that fit the mark. The fonts we use are either free, open-license fonts, or fonts you license yourself. We will tell you which fonts are used. If a font needs a commercial license, that license is your responsibility.
Your content and your responsibilities
You are responsible for the information, comments, and files you send us. That includes an existing logo you upload for a refresh, and any examples or reference images.
You confirm that you have the rights needed to give us that material and to let us use it to work on your order. You also confirm that the material does not infringe anyone else's rights.
If someone makes a claim against Markd or Texas Groundwork LLC because of material you provided, you agree to be responsible for that claim, including reasonable costs of defending it.
Trademarks
We do not run trademark searches, and we do not provide legal clearance for your logo or your business name. You are responsible for checking that you can use your name and the finished logo, including any trademark search or filing you want to do. These terms are not legal advice.
Disclaimer of warranties
We provide the site, the service, and the deliverables as they are. To the fullest extent allowed by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not promise that your logo will be available for trademark registration, or that no one else uses a similar mark.
Limitation of liability
To the fullest extent allowed by law, Markd and Texas Groundwork LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, or lost data, arising out of your order or your use of the site.
Our total liability for any claim related to an order will not exceed the amount you paid us for that order.
Some places do not allow certain limitations, so some of this may not apply to you.
Governing law
These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.
Disputes and arbitration
If a dispute arises between you and Markd that we cannot resolve by email, it will be resolved by binding arbitration, not in court. Small-claims court is not an option. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules. These terms are governed by Texas law.
The arbitration will take place where you live, or by video or phone, which is standard under the AAA Consumer Arbitration Rules.
You and Markd may bring claims only on an individual basis. Neither of us may bring a claim as part of a class, collective, or representative action, and the arbitrator may not combine claims or preside over any such proceeding.
You may opt out of this arbitration agreement by emailing hello@markd.design within 30 days of your order. If you opt out, this arbitration section will not apply to you.
Changes to these terms
We may update these terms from time to time. The updated terms will be posted on this page with a new effective date. If a change is material, we will also email customers. If you have an open order, the terms that applied when you placed that order will continue to apply to it. Updated terms apply to new orders.
Contact
Email: hello@markd.design
Texas Groundwork LLC d/b/a Markd
PO Box 223
Aubrey, TX 76227